Trust Scan ✔️
Choose your next partners more confidently with validated information
Ariane Barberá avatar
Written by Ariane Barberá
Updated over a week ago

The biggest concern in the forwarding business is working with reliable companies, especially when it comes to partnerships between agents worldwide. With that in mind, Parnity has developed the Trust Scan, which brings more confidence to our members when choosing a new partner to work with.

The Trust Scan is a space in the public profile where you are able to check the company's incorporation documents, its logistics certifications, financial records, community indicators, and its Parnity usage, in order for you to evaluate them more deeply, and to help you make a decision based on verified criteria. This is the space where forwarders show other companies that they are a qualified partner to work with.

How does the Trust Scan work? 🤔

Before becoming a Parnity member, forwarders must submit their validation process with incorporation documents for us to evaluate, and if they are approved they will have the membership activated and show on the Trust Scan. Along with that, the companies' logistics certification can also be added to the Trust Scan once our system checks its veracity in official channels. The financial records of the forwarders are also checked by our system in warning lists, and shown in the profile. Last but not least, in the Trust Scan, you will also see Parnity's community indicators and usage, to help you understand the agent's reputation.

Basically, the Trust Scan intends to help forwarders inside Parnity to analyze potential new partners based on verified criteria, and have more success within the partnerships built.

What information can be found in the Trust Scan? 📋

Parnity's Validation

All the companies listed in Parnity have passed through a validation process. The documents validated by Parnity during the process will be listed and identified in this area.


Forwarders can upload their logistics certifications inside Parnity in order to show on the Trust Scan and gain more reliability with other agents. Our system will validate all certificates within the organization that expedited it, and in a positive case, Parnity will allow it to show on the Trust Scan. You will be able to see the certificate number in the companies' profiles. Below are the certifications that can be uploaded to the profile:

  • IATA: ​​IATA accreditation, available for travel agents and cargo agents, simplifies the business relationship between agents and airlines, and gives airlines access to a worldwide network of reliably certified and recognized agents.​​

  • AEO: Authorized Economic Operator is a certification granted by each country, in accordance with WCO, to companies whose management processes minimize the risks that exist in their foreign trade operations and that demonstrate that they are committed to the criteria of Customs Conformity and Security of the Logistic Chain.

  • D-U-N-S: The D-U-N-S Number is a unique nine-digit identifier for businesses. It is used to establish a D&B business credit file, which is often referenced by lenders and potential business partners to help predict the reliability and/or financial stability of the company in question.

  • BASC: Business Alliance for Secure Commerce certificates are issued under a consecutive number and special security paper that identifies its authenticity and validation. BASC certified companies are identified with their own designated code that entitles them for meeting the requirements and compliance of the BASC Security and Control Management system.

Financial Records

Companies will agree to have their information checked under the FDRS warning list, which lists freight forwarder companies that have defaulted on payments and/or have made repeated promises of payment and failed to honor them. If the company is not listed on FDRS' warning list, Parnity will signal verified for "Not listed in FDRS". This field will be frequently updated and you'll be able to see the last time it was updated.

Community Indicators

  • Network connections: The number of connections your company had within the network. This includes inbound and outbound message, emails copied, and business hub interactions.

  • Response time: Average time the company takes to reply to the messages they receive on the chat

  • Last Access: The last time the company logged in to their Parnity account. If the company was recently active, it means that they are operating accordingly and the chances of having a fast response are higher.

  • Member since: Month and year that the company became a Parnity member. The membership renewal occurs every 12 months.

Where can I see the other companies' Trust Scan? 🔍

  1. On the search bar, look for the country, city, or specific company name;

  2. Click on "View Profile";

  3. On the left-hand side of the page, you'll find the Trust Scan;

  4. If a company has a valid certificate, you'll see the name of the certification with the checked green sign;

  5. Click on "View" to see the number/code of the certificate;

How can I add my company's certifications? 📤

  1. Click on "MyCompany" on the left-hand sidebar;

  2. In your company's profile, on your left-hand side, you'll see the Trust Scan area;

  3. Click on "Start" to upload the certification;

  4. Click on "Attach certification file" and choose the file you want to upload (note that only .doc, .docx, .pdf, .jpg, .png are accepted);

  5. Enter the certification number;

  6. Click on "Submit";

  7. Confirm that you see the message "Certification submitted with success" on the top right-hand corner;

  8. After the submission, you'll see a blue clock close to the name of the certification, and that means that your certification is under analysis.

What happens after I submit my certificate? 📁

You just have to wait for a few days to have your certificate validated. After the analysis, you will be notified about the approval, and your certificate information will already be available on your profile. If we're not able to validate your certificate, you will be notified as well, and our support team will contact you to confirm all the information.

What happens if I don't have any of the certifications to upload?

If your company doesn't have any of the certifications that we are accepting now, don't worry, you'll still have the Trust Scan area showing the other information. This is just the beginning, the Trust Scan will be evolved and we will accept other certifications soon, so always keep an eye on it.

Important information to keep in mind 💡

  • The Trust Scan will interfere in your position in the search results. Click here to learn more about it.

Do you still have any questions about the Trust Scan? Send us a message and we will be happy to assist you! 😃

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